Resolved -
We are aware of the issues with Cloudflare that have been occurring today and are currently monitoring on our end for issues that may stem from some of our hosting providers.
Cloudflare is a service many websites (including ours) use to improve performance. When Cloudflare experiences problems, it can cause intermittent errors or disruptions across the internet.
If you experience any intermittent errors, please contact us at support@bloomerang.com
Jun 12, 14:00 EDT
Resolved -
This issue has been resolved.
Jun 10, 13:24 EDT
Monitoring -
A fix has been implemented and we are seeing improved performance of the DonorSearch Generosity Score and Batch Screening services. Our team will continue to monitor the situation.
Jun 10, 12:24 EDT
Investigating -
We are currently experiencing degraded performance with our DonorSearch integration service. Users may notice the Generosity Score fail to refresh when clicking "Update". This is also affecting customers that have requested a DonorSearch Batch Screen service.
Our team is actively investigating this issue and will provide updates as they become available.
Jun 10, 10:49 EDT