Resolved -
This incident has been resolved.
Nov 8, 15:45 EST
Monitoring -
A fix has been implemented and we are monitoring results.
Nov 8, 14:41 EST
Update -
Our team is planning to implement a fix this afternoon to restore functionality. We will provide updates when that work is completed.
Nov 8, 10:59 EST
Identified -
The issue has been identified. Our team is determining a timeline for resolution and will provide an update tomorrow.
Nov 7, 17:37 EST
Investigating -
We are investigating an issue with Acknowledgement Emails not sending after a user adds an acknowledgement to an existing transaction. Any new donations that are added and acknowledged will receive their acknowledgements. We apologize for any inconvenience and will provide updates as more information becomes available.
Nov 7, 14:46 EST