Investigating issues with our Donorsearch integration service

Incident Report for Bloomerang

Resolved

This incident has been resolved.

Posted May 16, 2022 - 17:02 EDT

Identified

We are seeing slower than usual response times with one of integrations resulting in degraded performance of that service. In particular, viewing DonorSearch profiles or running batch screenings may take longer than usual or may intermittently fail. We are working with our partner to troubleshoot and resolve these issues and will post another update when we have more information.

Posted May 12, 2022 - 11:25 EDT

Investigating

We’re currently investigating reports of degraded performance with our DonorSearch integration service. We apologize for any inconvenience and will post another update as soon as we learn more.

Posted May 10, 2022 - 15:26 EDT

This incident affected: Integrations.