Bloomerang Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

CRM Operational

API Operational

Email Templates Operational

90 days ago

99.96 % uptime

Today

Email Service Operational

90 days ago

100.0 % uptime

Today

Email Tracking Statistics Operational

Integrations Operational

90 days ago

99.95 % uptime

Today

Payments Operational

90 days ago

100.0 % uptime

Today

Reporting Operational

90 days ago

100.0 % uptime

Today

Search Operational

90 days ago

100.0 % uptime

Today

3rd Party Operational

AWS ec2-us-west-2 Operational

AWS elasticache-us-west-2 Operational

AWS elasticsearch-us-west-2 Operational

AWS rds-us-west-2 Operational

AWS route53-us-west-2 Operational

AWS s3-us-west-2 Operational

SendGrid API v3 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

System Maintenance Aug 4, 2024 23:00 - Aug 5, 2024 03:00 EDT

We have scheduled maintenance for Bloomerang on Sunday, August 4 from 11:00 p.m. ET to 3:00 a.m. ET. This is essential to ensure the continued performance, reliability, and security of our systems as we prepare for the giving season. Here's what you can expect:

API requests, crm.bloomerang.co, and the ability to submit donations will be temporarily unavailable.
Any outbound emails or reports scheduled during the maintenance window will send once we’ve completed the work.

Please make any necessary preparations—such as saving your work—to avoid any disruption during this maintenance window. Thank you for your understanding, and if you have any questions or need assistance, don’t hesitate to contact our support team at support@bloomerang.com.
Posted on Jul 19, 2024 - 14:46 EDT

System Metrics Month Week Day

CRM Response Time

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API Response Time

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Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Billing Portal & User Creation Temporarily Unavailable

Resolved - This incident has been resolved.
Jul 19, 14:00 EDT

Update - We are continuing to monitor & have identified additional impacts related to this issue. Any users created between 12 PM EDT and 4:30 PM EDT may have issues validating their user account. Users may resolve this by deleting and recreating the account now that this issue is fixed.
Jul 16, 17:53 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 16:09 EDT

Identified - The issue has been identified and Bloomerang is working with our Billing Partner to resolve the issue. Our team is currently working to restore functionalities. We apologize for any inconvenience, we will provide frequent updates as we learn more.
Jul 16, 13:56 EDT

Investigating - Our team is currently investigating an issue with the Billing Portal not loading for some customers. If you need to manage your invoice or subscription, please email billing@bloomerang.com until this is resolved.
Jul 16, 13:04 EDT

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Jul 15, 2024

DonorSearch Partner: Scheduled Maintenance between 7/13-7/15

Resolved - This incident has been resolved.
Jul 15, 11:14 EDT

Identified - Our integration partner, DonorSearch, has reported a scheduled system maintenance window this weekend between 7/13 and 7/15. Some users may have intermittent trouble using DonorSearch-related functionality, including ProspectView, within this window. We apologize for any inconvenience while our partner performs scheduled maintenance.
Jul 12, 17:54 EDT

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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