All Systems Operational
CRM Operational
API Operational
Email Templates Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
94.89 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
97.41 % uptime
Today
3rd Party Operational
AWS ec2-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS elasticsearch-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS route53-us-west-2 Operational
AWS s3-us-west-2 Operational
SendGrid API v3 Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
CRM Response Time
Fetching
API Response Time
Fetching
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022
Resolved - At this time, we're confident that the fix has resolved the performance issues and we are closing this incident. Thank you for your patience!
May 21, 10:02 EDT
Update - Donor Search has implemented a fix that should resolve the current performance issues. We are monitoring to confirm.
May 20, 16:59 EDT
Investigating - We’re currently investigating reports of degraded performance with our DonorSearch integration service. We apologize for any inconvenience and will post another update as soon as we learn more.
May 20, 13:57 EDT
May 20, 2022
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Resolved - This incident has been resolved.
May 16, 17:02 EDT
Identified - We are seeing slower than usual response times with one of integrations resulting in degraded performance of that service. In particular, viewing DonorSearch profiles or running batch screenings may take longer than usual or may intermittently fail. We are working with our partner to troubleshoot and resolve these issues and will post another update when we have more information.
May 12, 11:25 EDT
Investigating - We’re currently investigating reports of degraded performance with our DonorSearch integration service. We apologize for any inconvenience and will post another update as soon as we learn more.
May 10, 15:26 EDT
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.