All Systems Operational
CRM Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
CRM Response Time
Fetching
API Response Time
Fetching
Past Incidents
Aug 20, 2019

No incidents reported today.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
Resolved - This incident has been resolved.
Aug 16, 15:49 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 16, 15:30 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 16, 15:19 EDT
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Aug 16, 15:16 EDT
Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019
Resolved - This incident has been resolved.
Aug 7, 09:12 EDT
Update - We have resolved the performance issue and missing data with search. Currently, some data that was entered between 6 and 10 PM EDT this evening is still missing from search, but it is being adding overnight. All data should be restored for search by 8 AM EDT.
Aug 6, 22:12 EDT
Update - There is a defect in Amazon Web Service's Elasticsearch service which is causing degraded performance across our search functionality. We are migrating to a new Elasticsearch cluster which should restore full search functionality around midnight tonight.
Aug 6, 16:35 EDT
Update - We are continuing to work on a fix for this issue.
Aug 6, 14:52 EDT
Identified - We have identified the issue with search not returning results for some customers and are implementing a fix. The fix should be complete between 1 and 2 PM EDT.
Aug 6, 12:01 EDT
Investigating - We're investigating reports of search not returning results for some customers.
Aug 6, 10:14 EDT