All Systems Operational
Uptime over the past 90 days. View historical uptime.
CRM Operational
API Operational
Email Templates Operational
90 days ago
99.99 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Email Tracking Statistics Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Operational
AWS ec2-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS elasticsearch-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS route53-us-west-2 Operational
AWS s3-us-west-2 Operational
SendGrid API v3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
CRM Response Time
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API Response Time
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Past Incidents
Oct 11, 2024

No incidents reported today.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Degraded Performance : Scheduled Services
Resolved - The issues with Scheduled Services have been resolved, and full functionality has now been restored. We apologize for any inconvenience these issues may have caused. If you continue to experience any problems with Scheduled Services, please reach out to support@bloomerang.com
Oct 7, 19:18 EDT
Monitoring - We have implemented a fix for Scheduled Services moving forward and remediated Scheduled Services that had been affected by this issue. We are monitoring this fix to ensure the issue is fully resolved and that Scheduled services are functioning as expected.

Scheduled services such as emails, reports, tasks, QuickbooksOnline syncs, and Mailchimp syncs are now functioning as expected and performance is restored.

We apologize for any inconvenience this issue has caused, please reach out to support@bloomerang.com if you are continuing to experience issues with Scheduled Services.
Oct 7, 14:02 EDT
Identified - At this time, we have determined the root cause for the issues with scheduled services and have implemented a fix for scheduled services moving forward. Scheduled services such as emails, reports, tasks, QuickbooksOnline syncs, and Mailchimp syncs should now be functioning as expected again. We apologize for any inconvenience this issue has caused.


Please note that any emails scheduled to send between 9:00AM ET on 10/4 and 12pm ET on 10/7/24 have not been sent at this this time. If you had an email scheduled to send at that time and would like assistance to send it now, please reach out to support@bloomerang.com
Oct 7, 12:59 EDT
Update - We are continuing to investigate the cause of degraded performance involving Scheduled Services. Our team is actively working to resolve this issue and will provide additional updates in approximately 15 minutes.
Oct 7, 11:58 EDT
Investigating - We are currently investigating reports of scheduled tasks not functioning as expected. This issue affects functionalities such as emails and reports scheduled to be sent beginning the morning of 10/4/24. Our team is actively working to resolve this issue as quickly as possible, and we apologize for any inconvenience this service disruption may have caused. We will provide another update here in 15 minutes.
Oct 7, 11:31 EDT
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Scheduled Maintenance
Completed - The scheduled maintenance has been completed, all changes were verified and successful.
Oct 4, 23:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 21:00 EDT
Scheduled - We will be undergoing scheduled maintenance tonight, 10/4/2024, from 9:00pm EDT to midnight EDT. No downtime is expected. All systems are expected to be functional during the maintenance window. This is in response to the login issues reported this morning, 10/4.
Oct 4, 12:01 EDT
Database Login Errors
Resolved - Our team has been actively monitoring systems all day and has not seen a reoccurrence of these errors.
Oct 4, 18:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 10:50 EDT
Investigating - Some customers received errors when logging into their databases between 9:10 am EDT and 9:40 am EDT. While we work to resolve this issue, customers may see intermittent errors when utilizing the database.

We apologize for any inconvenience and will provide updates as soon as information becomes available.
Oct 4, 10:20 EDT
Intermittent errors with Mailchimp integration
Resolved - This incident has been resolved.
Oct 4, 14:03 EDT
Monitoring - A fix has been implemented and we are monitoring results.
Oct 3, 10:31 EDT
Update - Additional work has been completed to improve performance of the Mailchimp integration. Our team will be monitoring the integration and provide updates tomorrow morning.
Oct 2, 20:10 EDT
Identified - Our team has implemented a temporary fix to improve the performance of the Mailchimp integration. Some customers may still see "Something got tangled" pages when accessing their Mailchimp settings until we implement a permanent solution.
Oct 2, 15:48 EDT
Investigating - We are currently investigating intermittent errors with our Mailchimp email integration. Some customers see "Something Got Tangled" pages when viewing their Mailchimp Settings page.

We apologize for any performance degradation customers may experience and will provide an update as soon as more information becomes available.
Oct 2, 14:22 EDT
Oct 3, 2024
Oct 2, 2024
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

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