All Systems Operational
CRM Operational
API Operational
Email Templates Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.68 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Operational
AWS ec2-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS elasticsearch-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS route53-us-west-2 Operational
AWS s3-us-west-2 Operational
SendGrid API v3 Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Email Tracking Statistics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
CRM Response Time
Fetching
API Response Time
Fetching
Past Incidents
Feb 7, 2023

No incidents reported today.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - This incident has been resolved and the tax summary function is fully operational.
Jan 27, 14:54 EST
Monitoring - A fix has been implemented and the tax summaries functionality has been restored. We will continue monitoring to confirm the fix resolved all issues and will provide an update once confirmed.
Jan 27, 09:17 EST
Identified - The issue has been identified and a fix is being implemented. We hope to have this issue resolved within 24-48 hours and we will post updates as we begin work on the fix. In the interim, please utilize the legacy letter tool for sending our year end letters if needed: https://bloomerang.freshdesk.com/a/solutions/articles/13000024421
Jan 24, 11:50 EST
Update - We are continuing to investigate this issue and will keep this functionality disabled until we have a fix to ensure accurate tax summary data. In the interim, please utilize the legacy letter tool for sending our year end letters: https://bloomerang.freshdesk.com/a/solutions/articles/13000024421
Jan 23, 17:08 EST
Investigating - We have disabled our newly released Email Tax Summaries Tool to investigate some performance issues and to ensure an optimal customer experience. Our Engineers are investigating now and we will provide updates as soon as possible.
Jan 23, 16:50 EST
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Postmortem - Read details
Jan 25, 14:32 EST
Resolved - This incident has been resolved.
Jan 25, 10:59 EST
Monitoring - This incident has been resolved, users should no longer experience any trouble logging into Bloomerang. We are investigating the cause of this incident, will continue to monitor to confirm everything is fully functional, and will post a post mortem with additional information.
Jan 24, 14:57 EST
Investigating - We’re experiencing a service outage with one or more of our listed components. Our team is currently working to restore the service. We apologize for any inconvenience. Users may be affected. An update will be provided in 30 minutes.
Jan 24, 14:45 EST
Jan 24, 2023