Monitoring - We are currently experiencing degraded performance for some customers. A fix has been implemented and we are monitoring results. We apologize for any inconvenience this issue may have caused.
Jun 24, 2024 - 13:50 EDT
CRM Operational
API Operational
Email Templates Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Email Tracking Statistics Operational
Integrations Operational
90 days ago
99.95 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Operational
AWS ec2-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS elasticsearch-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS route53-us-west-2 Operational
AWS s3-us-west-2 Operational
SendGrid API v3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
CRM Response Time
Fetching
API Response Time
Fetching
Past Incidents
Jun 25, 2024

No incidents reported today.

Jun 24, 2024
Resolved - Some customers experienced an inability to log into their database from 5:45pm EDT to 5:54pm EDT on 6/23/2024. The issue has been resolved. We apologize for any inconvenience this issue may have caused.
Jun 24, 10:13 EDT
Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024
Resolved - The issue regarding the use of Paypal on Donation Pages for Bloomerang organizations utilizing Kindful Fundraising Tools is now resolved. Customers donating to Bloomerang organizations utilizing Kindful Fundraising Tools are now able to successfully select Paypal as a payment option on Donation Pages hosted by Kindful again. We apologize for any inconvenience this issue may have caused.
Jun 21, 12:06 EDT
Investigating - Our team is currently investigating an issue for donors attempting to use Paypal on donation pages hosted by Kindful. We apologize for any inconvenience and will provide an update on Monday (6/17).
Jun 14, 18:11 EDT
Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.