Update - We are continuing to investigate this issue.
Aug 5, 09:45 EDT
Update - We are continuing to investigate this issue.
Aug 2, 09:05 EDT
Update - We are still investigating this issue
Aug 1, 09:09 EDT
Update - We are continuing to investigate this issue.
Jul 28, 09:35 EDT
Update - We are continuing to investigate this issue.
Jul 22, 14:44 EDT
Update - We are continuing to investigate this issue
Jul 20, 08:59 EDT
Update - We are continuing to investigate this issue
Jul 18, 08:13 EDT
Investigating - We’re investigating reports of email formatting issues with the iOS Mail app, specifically with multi-column layouts. We will post another update as soon as we learn more.
Jul 15, 17:37 EDT
CRM Operational
API Operational
Email Templates Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Operational
AWS ec2-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS elasticsearch-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS route53-us-west-2 Operational
AWS s3-us-west-2 Operational
SendGrid API v3 Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
CRM Response Time
Fetching
API Response Time
Fetching
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

Unresolved incident: Investigating email formatting issues.

Aug 4, 2022
Resolved - This incident has been resolved.
Aug 4, 11:22 EDT
Update - We are continuing to monitor the performance of our Kindful integration
Aug 4, 10:42 EDT
Monitoring - We are seeing improved functionality, and continuing to monitor the integration.
Aug 4, 09:59 EDT
Investigating - We’re currently experiencing degraded performance issues with our Kindful Fundraising Tools integration. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Users may be affected. An update will be provided in 30 minutes.
Aug 4, 09:48 EDT
Resolved - This incident has been resolved.
Aug 4, 09:39 EDT
Update - We are continuing to work on a fix for the issue
Aug 3, 17:08 EDT
Update - We have found a solution to the issue for impacted customers and are working on implementing it. We will provide another update in an hour.
Aug 3, 16:00 EDT
Identified - We've currently identified the cause of a service interruption impacting customers awaiting the completion of appended data migrations. We apologize for any inconvenience and will provide updates as more information is available.
Aug 3, 11:50 EDT
Aug 3, 2022
Aug 2, 2022
Resolved - This incident has been resolved.
Aug 2, 15:20 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 14:32 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 2, 11:07 EDT
Investigating - We’re currently investigating reports of a potential service interruption with navigating to our KFT integration. We apologize for any inconvenience and will post another update as soon as we learn more.
Aug 2, 09:06 EDT
Aug 1, 2022
Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.