DonorSearch Integration Service Disruption

Incident Report for Bloomerang

Resolved

This incident has been resolved. Users should no longer be experiencing any issues using the DonorSearch integration.

Posted May 29, 2024 - 17:04 EDT

Monitoring

DonorSearch has restored performance to their Bloomerang integration and customers should no longer experience issues accessing the integration. We will continue to monitor to confirm the incident is fully resolved.

Posted May 29, 2024 - 13:57 EDT

Identified

The current outage is due to an outage of the DonorSearch API - we are closely monitoring their status page and will provide an update when DonorSearch's incident has been resolved.

https://status.donorlead.net/status

Posted May 29, 2024 - 11:12 EDT

Investigating

We’re currently investigating a partial service interruption with our Donorsearch integration service. Some users may have trouble utilizing DonorSearch in Bloomerang. We apologize for any inconvenience and will post another update as soon as we learn more.

Posted May 29, 2024 - 10:56 EDT

This incident affected: Integrations.